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Terms and Policies

Darbar Persian Grill Privacy Policy

Updated: September 23, 2026

1873553 ONTARIO INC. and its parents, subsidiaries, and affiliated entities (“we”, “us” or “our”) respect your concerns about privacy and value the relationship we have with you. We are committed to protecting it through our compliance with this privacy policy (“Privacy Policy” or “Policy”).

This Privacy Policy applies to individuals located in Canada and describes the types of personal information we collect about our customers and how we use and disclose personal information about individuals who use our website (darbarpersiangrill.com) and all corresponding webpages, software applications, or mobile applications that link to this Privacy Policy (collectively, the “Site”) or who otherwise interact with us online or offline (collectively, our “Services”). We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. This Policy is intended to comply with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”), Alberta’s Personal Information Protection Act (“Alberta PIPA”), and British Columbia’s Personal Information Protection Act (“BC PIPA”), and any other Canadian privacy law applicable to our processing of personal information (together, “Applicable Canadian Privacy Law”).

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page with an updated date, and where a change is material, we will provide additional notice as required by Applicable Canadian Privacy Law.

Your Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where Applicable Canadian Privacy Law permits or requires otherwise. The form of consent we rely on depends on the sensitivity of the information and what you would reasonably expect:

Implied consent

For personal information used for purposes you would reasonably expect in connection with your interactions with us, including to take and fulfill your order, process payment, arrange delivery or pickup, maintain your account and Rewards participation, and provide customer support, we may rely on implied consent where permitted by Applicable Canadian Privacy Law.

Express consent

Where Applicable Canadian Privacy Law requires express consent for a particular collection, use, or disclosure of personal information, we will obtain your express consent. When we seek express consent, we will provide information about the relevant collection, use, or disclosure so that you can make an informed choice.

Withdrawing consent

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the information in “Contact Us” below. If you withdraw your consent, we will explain what that means for your ability to use the Services, and we may not be able to continue providing certain features (such as personalized offers).

Our Relationship with Owner.com

Owner.com, Inc. (“Owner”) provides the online ordering, marketing, loyalty, and phone technology platform behind our Services (the “Platform”). Owner’s role in relation to your personal information has two parts.

(a) As our service provider

For many Platform functions, including taking and processing your order, administering our Rewards program, sending marketing communications on our behalf, and operating our automated and AI-assisted phone features, Owner acts as our service provider. It processes your personal information on our behalf and under our instructions, for the purposes described in this Policy, and is accountable to us for that processing.

(b) As an independent organization

For certain other purposes, Owner also collects, uses, and discloses personal information for its own purposes, independently of its role as our service provider. In this capacity, Owner is responsible for its own compliance with applicable privacy laws. These independent purposes may include:

  • operating, maintaining, securing, and improving the Platform;
  • developing, testing, and improving Owner’s products, services, analytics tools, reporting tools, artificial intelligence systems, and machine-learning capabilities;
  • detecting, preventing, investigating, and responding to fraud, misuse, security incidents, and other harmful or unlawful activities across the Platform;
  • generating analytics, insights, benchmarking information, and business intelligence relating to Platform usage;
  • combining information collected through this restaurant with information collected through other merchants and businesses that use the Platform;
  • creating aggregated, de-identified, or statistical information; and
  • conducting research and development activities related to the Platform and Owner’s business.

Owner may use information collected through the Platform to analyze, develop, and improve Owner’s products and services, including across restaurants. Where Owner uses information across restaurants for these purposes, Owner may aggregate or de-identify the information in accordance with applicable law.

Cross-restaurant analytics and insights

Owner operates a platform used by multiple restaurants and businesses. As part of its independent operations, Owner may analyze information across multiple merchants to identify trends, improve platform performance, develop benchmarking information, enhance fraud prevention measures, improve customer experiences, and support product development.

Such analyses may involve information relating to customer transactions, ordering activity, interactions with the Platform, and similar operational data. Owner’s collection and use of this information for these purposes is governed by its Privacy Policy.

Retention if our relationship with Owner ends

If we cease using Owner’s Platform, Owner may continue to retain and process information previously collected by Owner in connection with its independent purposes described above, including platform security, fraud prevention, benchmarking, analytics, product development, de-identified information repositories, and previously developed artificial-intelligence models. Any such continued processing will be conducted in accordance with Owner’s Privacy Policy and applicable law.

Both policies apply to your use of the Services

Because Owner processes personal information both as our service provider and for certain purposes of its own, both this Policy and Owner’s Privacy Policy describe how personal information is processed in connection with the online ordering, Rewards, and automated and AI-assisted phone features made available through this Site. This Policy describes our privacy practices and Owner’s processing of personal information on our behalf. Owner’s Privacy Policy, available at owner.com/privacy-policy, describes Owner’s privacy practices when it processes personal information for its own purposes.

Privacy requests involving Owner

Because Owner processes personal information in different capacities, requests concerning personal information may be handled differently depending on the nature of the processing involved. Where Owner processes personal information solely on our behalf, we will generally handle your request and coordinate with Owner as necessary. Where Owner processes personal information for its own independent purposes, Owner may be required to respond directly to your request under its own Privacy Policy and applicable privacy laws. Where appropriate, we may refer you to Owner so your request can be handled by the organization responsible for that processing.

1. PERSONAL INFORMATION WE COLLECT & WHY WE COLLECT IT

Among the personal information that we collect, is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (“personal information”).

Generally, we collect the following categories of personal information, which we use for the listed purposes:

Category of Personal InformationPurpose

Identifiers and personal records, including real name, alias, signature, postal address, telephone number, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers, and other financial information provided by you

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consumption history

To process your requests and provide our products and Services

To maintain your account with us

To communicate with you

For marketing, advertising, and promotions, with your consent as described in “Your Consent” above

For research, analysis and development, including to maintain and improve our products and Services, for auditing, and for other related business purposes

To create and deliver personalized content, with your consent

To administer contests, sweepstakes, promotions, and surveys

Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity

To respond to reviews, comments, or other feedback you provide us

Demographic and age-verification information, including birth month and day and, where applicable, birth year or other age-related information.

For loyalty-related features, age verification where required or supported, and other purposes disclosed at the time of collection.

Internet or other electronic network activity information, including browsing history, search history, and information regarding your interactions with our websites, applications, or advertisements

To process your requests and provide our products and Services

To maintain your account with us

To facilitate locating our location nearest to you

For marketing, advertising, and promotions, with your consent

For research, analysis and development, including to maintain and improve our products and Services, for auditing, and for other related business purposes

To create and deliver personalized content, with your consent

Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity

Geolocation data inferred from your IP address or mobile device location, which may include precise geolocation information

To process your requests and provide our products and Services

For marketing and promotions (non-precise location data only), with your consent

For research, analysis and development, including to maintain and improve our products and Services, for auditing, and for other related business purposes

To create and deliver personalized content, with your consent

Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity

Professional or employment-related information

To facilitate your interactions with us as a vendor or other business contact

Inferences reflecting a person’s preferences, predispositions, and behavior

To create and deliver personalized content reflecting past orders, with your consent

For marketing and promotions to encourage additional purchases aligned with a customer’s prior orders, with your consent

For research, analysis and development, including to maintain and improve our products and Services, for auditing, and for other related business purposes

Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity

Payment and precise location information, including payment card or financial account numbers in combination with any required access or security code, and precise geolocation

Used solely to process payments, fulfill orders, prevent fraud, and provide the Services requested. This information warrants heightened protection under Applicable Canadian Privacy Law; we do not use it to infer characteristics about you.

Voice recordings and call information (where automated or AI-assisted phone features are enabled), together with related call metadata such as calling number, call duration, and time of call

To provide and operate phone-based ordering and customer-service features; process and fulfill requests and orders; maintain the quality and security of those features; prevent fraud and misuse; and comply with applicable law.

Personal information does not include information that is anonymized or otherwise not personal information under Applicable Canadian Privacy Law. Publicly available personal information remains subject to this Policy except where Applicable Canadian Privacy Law permits its collection, use, or disclosure without consent.

We provide notice of the categories of personal information collected and the purposes of collection at or before the point of collection, including at account creation and checkout, consistent with Applicable Canadian Privacy Law. Where a shorter point-of-collection notice is displayed, it supplements and does not replace this Policy.

In addition to the purposes described above, we may use and disclose any category of personal information we collect to respond to law enforcement requests, or as otherwise required or authorized by applicable law, court order, or governmental regulations; to protect our rights and interests and those of others; to resolve any disputes; to enforce our terms and policies; and to evaluate or conduct a merger, sale, or other acquisition of some or all of our assets.

2. SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION

Generally, we collect the categories of personal information described above from the following categories of sources:

  • Directly from you
  • From our affiliated companies
  • Through technologies in use on our Services (such as through cookies, pixels, and other tracking technologies)
  • Created by us (e.g., if we create records pertaining to you, provide you with a login or user ID, or otherwise generate information linked to you)
  • Other companies and organizations
  • Service providers that help us to run our business, including Owner

3. COOKIES AND OTHER TRACKING TECHNOLOGIES

We also use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a site and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information as well as to improve and analyze our site and how people interact with it.

We use tracking technologies to personalize your experience with our Services, support the functionality of our Site, analyze trends relating to usage of the Site, and, with your consent, for advertising purposes. Our Site uses first-party Tracking Technologies as well as Tracking Technologies supported by our service providers and third parties, such as advertising partners.

In general, our Site uses cookies and other tracking technologies as follows:

  • When necessary to operate our Site (for example, for security purposes or to keep items in your bag)
  • To optimize the functionality of our Site, including by personalizing content for you and remembering your preferences
  • With your consent, for ad targeting and marketing
  • With your consent, for analytics purposes, to help us understand how our Site is used

Where required by Applicable Canadian Privacy Law, we will obtain your consent before using non-essential cookies, analytics technologies, or advertising technologies on your device, through a cookie banner or similar mechanism. You can also manage cookies through your browser settings, though if you block or delete cookies, you may not be able to use some portions of our site.

4. HOW LONG WE KEEP PERSONAL INFORMATION

We keep the categories of personal information described above for as long as is necessary for the purposes described in this Privacy Policy or otherwise authorized by law. This generally means holding the information for as long as one of the following apply:

  • Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
  • Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected;
  • The personal information is reasonably required to protect or defend our rights or property; or
  • We are otherwise required or permitted to keep your personal information by applicable laws or regulations.

Where personal information is used for more than one purpose, we will retain it until the purpose with the latest period expires. For each category of personal information identified in Section 1, we retain that information for the following period or until the following criteria are met: account and order records, for the duration of the account plus three (3) years; payment and financial information, for the duration required by our payment processor and applicable tax law, and no longer than necessary for fraud prevention; marketing identifiers, until you withdraw consent or two (2) years of inactivity, whichever is earlier; site-usage/analytics data, twenty-six (26) months from collection, consistent with our analytics providers’ defaults; and call recordings and voice data, twelve (12) months from the date of the call, or longer if reasonably necessary to resolve an active customer service matter or legal claim. The retention periods described above are general retention objectives. Actual retention periods may vary where reasonably necessary to comply with legal obligations, resolve disputes, enforce agreements, investigate incidents, maintain security, preserve backup systems, or support legitimate business operations.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We disclose personal information to Owner, our other service providers, and contractors in the following circumstances:

  • Performing services (including processing, maintaining, or collecting personal information) on our behalf related to the operation of our business and/or the Services (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards or loyalty programs, and providing communications, technical, analytical, web hosting, cloud hosting, or other services)
  • Ensuring security and integrity of personal information
  • Undertaking activities to verify or maintain the quality or safety of our Services
  • To comply with applicable laws and regulations
  • For safety and security
  • Detecting, protecting against, or addressing malicious, deceptive, fraudulent, or illegal activity
  • Providing services on our behalf related to answering and processing phone calls, including through Owner’s automated and AI-assisted ordering technology

In addition to the purposes described above, we may use and disclose any category of personal information we collect to respond to law enforcement requests, or as otherwise required or authorized by applicable law, court order, or governmental regulations; to protect our rights and interests and those of others; to resolve any disputes; to enforce our policies; and to evaluate or conduct a merger, sale, or other acquisition of some or all of our assets.

We may also use and disclose, without restriction, deidentified, aggregated or anonymized information, which is information that does not identify any specific individual.

Rewards Program

When you create or use an account with us, you may be automatically enrolled in our Rewards loyalty program. We collect and use personal information associated with your account and eligible transactions to administer the program, including to track and provide points, discounts, credits, or other rewards.

We use Owner’s technology and may use third-party service providers to operate the Rewards program. Information collected in connection with the Rewards program may be processed by Owner and our service providers as described in this Policy. Owner’s processing of personal information for its own purposes is described in Owner’s Privacy Policy.

Your preferences for promotional email and SMS messages are separate from your participation in the Rewards program. You may opt out of promotional communications as described below.

Disclosure to Advertising Platforms

With your express consent, we may disclose certain categories of your personal information (such as identifiers and information about your online activity) to third-party advertising platforms so that they can show you relevant advertising when you use other websites or social media. We do not disclose your personal information for this purpose without your consent, and you may withdraw your consent at any time as described in “Your Consent” above.

6. PLATFORM-WIDE DATA USES

Owner provides services to many businesses through a shared technology platform. As described in Owner’s Privacy Policy, Owner may use information collected through the Platform to improve platform functionality, develop new products and services, conduct analytics, strengthen fraud-prevention measures, improve artificial intelligence tools, and generate aggregated business insights. These activities may involve information derived from multiple businesses that use the Platform.

7. AI, PERSONALIZATION, AND PROFILING

We and Owner may use order history, account activity, and interactions with our Services to analyze customer preferences and activity and to provide recommendations, offers, marketing, and other personalized experiences. These activities may use automated and AI-based tools and may include grouping customers into segments based on factors such as ordering frequency or preferred menu items.

We and Owner may also use information generated through use of the Services to develop, evaluate, test, monitor, and improve products, services, and artificial intelligence and machine-learning systems. Owner may use information across restaurants for these purposes as described in Owner’s Privacy Policy. Where consent is required by applicable law for a particular use of personal information, we or Owner will obtain the appropriate consent.

8. CROSS-BORDER DATA TRANSFER

Our Services, and certain systems used by Owner, are located in the United States and other jurisdictions outside Canada. As a result, your personal information may be collected, stored, processed, used, and disclosed outside your province of residence.

While in another jurisdiction, your personal information may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, regulatory authorities, and government authorities in accordance with those laws.

We and Owner use contractual, organizational, and technical safeguards designed to protect personal information throughout its lifecycle in a manner consistent with applicable Canadian privacy requirements.

9. EMAIL PREFERENCES

In order to provide service to you, we may send you email communications related to your transactions, security, or the administration of our Site. With your consent, we may also send you other messages or updates about us, our Site, and promotions or other activities. If you do not wish to receive promotional email communications from us, you can unsubscribe by clicking on the “unsubscribe” link found in our commercial email messages, or by contacting us as provided below.

Please note that if you opt out of our promotional emails, we may still send you email messages related to your account or any Services you request from us. Unsubscribing from our promotional emails will not affect the level or quality of service we provide to you.

10. THIRD-PARTY SITES AND SERVICES

Our Services may provide links or otherwise facilitate access to other websites or online services, including social media services. These links and other features are intended for your convenience only. These third-party websites and services are not related to us and may have separate privacy policies and data collection practices. Before engaging with these third-party websites and services you should read and understand the privacy policies and data collection practices of those third-party websites and services and adjust your settings accordingly.

11. SECURITY OF YOUR PERSONAL INFORMATION

We have implemented commercially reasonable and appropriate physical, organizational, and technical safeguards to protect personal information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. Please keep in mind, however, that there is no such thing as perfect security, and no internet transmission is ever completely secure or error-free. Moreover, you are responsible for maintaining the confidentiality of any username and password you use for our Services.

12. CHILDREN’S PRIVACY

Our Site and online Services are not directed toward children, and we do not knowingly collect personal information from children without appropriate consent from a parent or guardian where required by Applicable Canadian Privacy Law. If you believe a child has provided our Site or online Services with personal information, we ask that a parent or guardian contact us as described below so that we may promptly address it.

13. YOUR PRIVACY RIGHTS

Subject to certain exceptions and limitations under Applicable Canadian Privacy Law, you have the right to:

  • Access the personal information we hold about you, and be informed of how it has been used and to whom it has been disclosed;
  • Request correction of inaccurate or incomplete personal information we hold about you;
  • Withdraw your consent to our collection, use, or disclosure of your personal information at any time, as described in “Your Consent” above; and
  • Challenge our compliance with this Policy and Applicable Canadian Privacy Law.

To exercise any of these rights, please contact us using the information in “Contact Us” below.

We may need to verify your identity before responding, and we will respond within a reasonable time and in any event within the time required by Applicable Canadian Privacy Law.

If you are not satisfied with our response, you may file a complaint with:

  • the Office of the Privacy Commissioner of Canada (priv.gc.ca), for matters under PIPEDA;
  • the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca), if you are a resident of Alberta; or
  • the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca), if you are a resident of British Columbia.

14. CONTACT US

We have designated an individual responsible for our compliance with Applicable Canadian Privacy Law, who can be reached using the contact information above.

Privacy rights requests: you may also submit requests to access or correct your personal information, withdraw consent, or otherwise exercise applicable privacy rights directly to Owner.com, Inc. (“Owner”), which receives and administers privacy rights requests on our behalf as our service provider, at support@owner.com or by mail to Owner.com, Inc., 530 Lytton Avenue, 2nd Floor, Palo Alto, CA 94301, the same contact information designated for privacy requests in Owner’s Privacy Policy. Requests submitted to us or to Owner are treated the same way.

Darbar Persian Grill Terms

Cancellation/Refund/Return Policy

We want you to be satisfied with your order. We offer the following solutions for order cancellations, refunds, and returns. Please contact us directly with any questions about our policies.

  1. A. Order Cancellation

    You have the ability to update or abandon your order at any time prior to selecting ‘Pay for Pickup’ or ‘Pay for Delivery’. Once an order is placed and confirmed by us, we begin preparing it and therefore we cannot accept cancellations of any orders once confirmed by us.

  2. B. Refunds and Returns

    If you receive an order that has missing items, wrong items, or unsatisfactory items, please contact us. If we are unable to resolve your concerns with your order we may, in our sole discretion, choose to offer you an alternative item, a credit towards a future purchase, or a partial or complete refund. Any provided refunds will be processed via the payment method used to place the order.

Delivery Policy

  1. A. General Information

    All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and discuss options.

  2. B. Delivery Area

    Items offered on our website are only available for delivery to addresses within a fixed radius around our restaurant. You can enter your address to see if you are in our delivery zone.

  3. C. Delivery Time

    An estimated delivery time will be provided to you once your order is placed. We make every effort to fulfill your order within this time period, and will do so unless there are exceptional circumstances.

  4. D. Delivery Date

    Date of delivery will be chosen at the time the items are ordered by you.

  5. E. Delivery Fee

    Additional delivery fees may apply.

  6. F. Delivery Instructions

    You can provide special delivery instructions on the checkout page on our website.

  7. G. Questions

    If you have any questions about the delivery or your order, please contact us.

Phone Calls and Automated Phone Features

If you call a Restaurant, an automated phone system may offer you the option to receive a text message containing a link to order online or connect with a Restaurant team member, or an AI-powered assistant may handle your call, including answering questions or taking and submitting your order.

SMS Messaging

We may send you SMS messages, including promotional offers, cart reminders, and other marketing communications, with your express or implied consent as permitted by Canada’s Anti-Spam Legislation (CASL). Where you opt in to receive such messages, you provide your express consent to receive them from us.

You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you later wish to receive marketing messages again, you may opt in through an available sign-up method.

If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly via the contact information below.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: Darbar Persian Grill Privacy Policy

Rewards Program Terms

Last updated: September 23, 2026

These Rewards Program Terms (“Program Terms”) govern the Darbar Persian Grill rewards program (the “Program”). The Program is offered, sponsored, and administered by 1873553 ONTARIO INC. (“we,” “us”). The Program may be powered directly by the technology platform of our application provider, Owner.com, Inc. (“Owner”), or together with a third-party loyalty program provider that we retain directly (a “Loyalty Provider”) to serve as the points ledger and system of record for the Program. Owner, and any Loyalty Provider, provide the means for you to view and redeem points and to receive Program messages from us. By enrolling in or participating in the Program, you agree to these Program Terms.

1. Eligibility and Enrollment. When you create or use an account with us, you may be automatically enrolled in the Program. You may also enroll through other enrollment methods we make available, including at our point of sale or kiosk. Enrollment is free and is not required to make a purchase. New members may receive bonus points as described at the time of enrollment. Your participation in the Program is separate from your preferences regarding promotional email and text messages. If you were previously enrolled in a prior version of our rewards program, we may migrate your existing membership and point balance into the Program.

2. Earning Points. You earn points on qualifying purchases at the earning rate applicable to your Program account. Earning rates, bonus points, tiers, thresholds, and other earning rules may vary and will be displayed or otherwise made available through the Program. Your earning rate may change automatically based on your Program activity or status. Qualifying purchases exclude gift card purchases, taxes, tips, delivery fees, catering orders and third-party marketplace orders. Points cannot be earned retroactively for purchases made before enrollment or without identifying your Program account at the time of purchase.

3. Redeeming Points. Points may be redeemed for rewards available through the Program at the redemption levels shown at the time of redemption. Rewards may be redeemed through the channels we make available, including, where available, for catering orders. Rewards may only be redeemed at Darbar Persian Grill. Points and rewards have no cash value, are promotional, and cannot be exchanged for cash. Coupons and gift cards may not be combined with a loyalty reward redemption unless expressly stated otherwise. Rewards validly redeemed in accordance with these Program Terms will be honoured by us, subject to Section 5 (Account Accuracy; Fraud) and applicable law.

4. Points Expiry. Your points do not expire solely due to the passage of time while your Program account remains open, except as permitted by applicable law or as described in Section 6 upon termination of the Program.

5. Account Accuracy; Fraud. We, or Owner or our Loyalty Provider (as applicable) acting on our behalf, may adjust, reduce, reverse, or cancel points or rewards that were credited or obtained as a result of fraud, abuse, technical or administrative error, or violation of these Program Terms. We may also restrict participation in the Program or take other reasonable action to prevent or address fraud or abuse, to the extent supported by the Program. Decisions regarding the earning, adjustment, and redemption of points are made by us in our reasonable discretion, and the points ledger maintained on our behalf is controlling absent demonstrated error.

6. Changes to the Program; Program Wind-Down. We may modify the Program or these Program Terms from time to time, including by changing earning rates, redemption levels, available rewards, eligibility requirements, or other Program features. Available rewards may be changed or discontinued at any time and are subject to availability. We may also suspend or terminate the Program. If we terminate the Program or make another change that materially affects your ability to use accrued points, we will provide notice and an opportunity to redeem accrued points to the extent required by applicable law. Changes will be administered in accordance with applicable law. Upon termination of the Program, accrued points and rewards will be treated as described in the notice of termination and in accordance with applicable law. Neither Owner nor any Loyalty Provider is obligated to fund, honour, or continue the Program on our behalf.

7. Communications and CASL Consent. Program-related service messages (such as points balances, reward availability, and account notices) may be sent to the contact information on your account by us, or by Owner on our behalf. We may also send you marketing emails and text messages with your express or implied consent, as permitted by Canada’s Anti-Spam Legislation (CASL). You can unsubscribe from marketing messages at any time by following the unsubscribe instructions in the applicable message, without affecting your Program membership or points.

8. Privacy. Personal information collected in connection with the Program will be handled as described in our Privacy Policy and, where applicable, Owner’s Privacy Policy.

9. Dispute Resolution; Governing Law. These Program Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Any dispute arising out of or relating to the Program or these Program Terms will be resolved exclusively in the courts of competent jurisdiction located in Ontario, and you and we each submit to the exclusive jurisdiction of those courts. Nothing in these Program Terms requires you to resolve a dispute by arbitration or waives any right you may have to participate in a class proceeding, except to the extent such a waiver is permitted by, and does not conflict with, applicable consumer protection law.

10. Service Providers; Administrator. The Program is offered, sponsored, and administered solely by us. Owner and any third-party loyalty provider provide technology and services used in connection with the Program and are not sponsors or administrators of the Program and do not independently guarantee or assume responsibility for any rewards or benefits offered through the Program.

Gift Card Terms

Last updated: September 23, 2026

These Gift Card Terms govern gift cards issued by Darbar Persian Grill (“we,” “us”) and sold through our website or in-store (each, a “Gift Card”). By purchasing or redeeming a Gift Card, you agree to these terms.

1. Issuer. Gift Cards are issued by, and represent an obligation solely of Darbar Persian Grill. Owner.com, Inc. provides the technology through which Gift Cards are sold and redeemed and is not the issuer.

2. Redemption. Gift Cards may be redeemed through our website and, where available, in store at Darbar Persian Grill for eligible purchases, including food, beverages, merchandise, applicable taxes, tips, and Owner guest fees, but may not be used to pay delivery fees or purchase other gift cards. If a purchase exceeds the Gift Card balance, the remaining amount must be paid by another accepted payment method. Any unused balance remains on the Gift Card for future use.

3. No Expiration; No Fees. Gift Card balances do not expire, and we do not charge activation, service, dormancy, or maintenance fees, consistent with applicable provincial gift card legislation.

4. Taxes. No tax is charged on the purchase of a Gift Card. Applicable taxes are charged when the Gift Card is redeemed for food, beverages, or other merchandise.

5. Not Redeemable for Cash; Reloads and Refunds. Gift Cards are not redeemable or exchangeable for cash or resold, except where redemption or refund in cash is required by applicable provincial law. Gift Cards may be reloaded where that functionality is available. If a purchase paid with a Gift Card is refunded, the amount paid using the Gift Card will be credited back to the Gift Card, except where applicable law requires otherwise.

6. Lost, Stolen, or Unauthorized Use. Treat your Gift Card like cash. We are not responsible for Gift Cards or balances that are lost, stolen, or used without your permission, and are not obligated to replace them, except where required by law. If you have your original proof of purchase and card number, contact us and we will attempt to assist.

7. Delivery of Digital Gift Cards. Digital Gift Cards are delivered to the recipient email address provided by the purchaser. The purchaser is responsible for providing an accurate recipient address. The delivery email is a transactional message. Marketing communications will be sent only where permitted by CASL, including on the basis of express or implied consent, as applicable.

8. Fraud. We may cancel or refuse to honor Gift Cards we reasonably believe were obtained fraudulently or in violation of these terms, to the extent permitted by law.

9. Changes. We may update these Gift Card Terms prospectively; changes will not reduce the value of, or add fees or expiry to, any Gift Card already purchased.

10. Contact. Questions and balance inquiries: contact us using the information below.

Contact Us

Darbar Persian Grill